What our guests say

Mary & Hwang

Dear Esther

My husband and I would like to extend our heartfelt thanks and appreciation to you (for the wonderful itinerary) and our guides (Walter, Anna) and drivers (Adi & others, whom we could not remember the names).  As senior citizens, we are always looking forward to relaxing but interesting tours, suited to our physical capabilities.  The trails were exhilarating and paced evenly that we could recoup our energy to challenge the next one, which were equally exciting, comfortably.  Walter and Anna were very informative, helpful and cheerful. We learnt a lot about Sabah and the local cultures, some which quite shocked us (to be truthful).  The highlight of the tour must be the firefly cruise which gave us such amazing feelings that we have not experienced for a long time. Irfan really is a firefly wonder boy.

Overall, we enjoyed ourselves immensely and we hope to return again to Sabah, for another visit.

Kind regards

Mary & Hwang

Sun, 18 Sep, 2022


Hong Jiawei

I had my Kota Kinabalu vacation in October and Humprey was my driver for my Sapi island trip. Although the only time we met was on the car to and from but he was very friendly. He tells us about what food is nice, share with us the cultural in Sabah and recommended us to Mari Mari culutral village if we are keen to understand more.

Once again, thank you Humprey for being so hospitable. Hope to see you again if we are back in Sabah. 

Thank you so much!


Hong Jiawei 

Thu, 28 Nov, 2019


Adela Karlinska

"Mr. Jame Deserved the highest appreciation due to his extraordinary professionalism, knowledge, readiness to help and kindness. The driver was perfect too. Big thanks to Lotus Asia Tours!!!"

Sun, 10 Nov, 2019



The long 6.5 hours winding & imperfect road condition from KK are worth of hassles to visit the Sepilok Orang Utan Rehabilitation Centre. They are so cute and pleasant to watch. Shame we couldn’t see the indoor nursery. Highly recommend if you can. There are places to visit along the way namely Kundasang. You’ll be blown away with the numbers of various fruits that are not available in your local supermarkets.

Sat, 26 Oct, 2019


Kaye / Peter Beazley

Recently we stayed at the Shangri-La's Rasa Ria Resort in Kota Kinabalu and organised a tour to Sandakan with your agent at the resort . This was an excellent tour which was organised with professionalism from the agent , and I would like to make special note of Jame , who was our guide in Sandakan, as he did an EXCELLENT job for us .Thank you

Mon, 07 Oct, 2019


Leanne S

Best way to see Borneo!!

We travelled with Borneo Trails after booking it through travel agent in Australia. Our itinerary was fantastic and took us to all the places we had wanted to see. Everything ran like clockwork and we were always on time and never rushed. The accommodation was clean, comfortable and well situated. The guides were informative and happy to answer questions and go out of their way to help us see things. When I mentioned that I had hoped to see a flowering Rafflesia plant our guide found out where we could see one and took us there even though it wasn't on the itinerary. I was really appreciative. We saw a lot of animals during our time at the Kinabatangan River and we got to visit two war memorials which were very poignant and wonderful to visit. I would throughly recommended travelling with these guys if you want to do a thorough trip of Borneo. The accommodation as mentioned was great, the restaurants they took us to were all lovely and we got to enjoy a lot of local dishes. My only disappointment with the whole tour was that our coach has extremely squeaky suspension which made it hard to hear the commentary if you were sitting at the back of the bus. Do yourselves a favour and book with Borneo Trails.

Fri, 27 Sep, 2019


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Contact Borneo Trails

Borneo Trails Tours And Travel Sdn Bhd
(Company No. 641396-K) (KPL/LN: 3961)

Head Office:
Lot 128, 1st Floor, Wisma Sabah, Jalan Tun Fuad Stephens, 88400 Kota Kinabalu, Sabah, Malaysia

Branch Office:
Lot L1L14, Level 1 (Landside), Kota Kinabalu International Airport, 88740 Kota Kinabalu, Sabah, Malaysia.

Telephone: (60-88) 235900, 245900
Facsimile: (60-88) 247800
E-mail: enquiry@borneotrails.com
Website: www.borneotrails.com

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Unique Tour Operator - Kota Kinabalu, Malaysia 2016

Best M.I.C.E. Agents 2015/16

Customer Favourite Awards 2015 Europcar Kota Kinabalu Airport

Best Local Tour Operator (Domestic) 2014/15

Best Inbound Tour Operator 2011/12

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