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What our guests say

Christina and Suzanne from United Kingdom (Fri, 16 Nov, 2018)

Dear Borneo Trails,

Arrival 11 October, 2018


Both my sister and I want to pass on our thanks and to say how much we enjoyed our first trip to Borneo. A wonderfully organised tour, full of adventure, experiences and wonderment.

I loved the boat rides and the jungle walk, especially; but the highlight, of course, was seeing orangutans in the wild. Without experts alongside, you would not get to see them. Our guide, Jame, was excellent, sharing his in-depth knowledge and was very professional and amiable. He was also very considerate towards people’s limitations within the group and I couldn't fault his commitment towards ensuring we got the most out of the tour. Brendan, our guide for the day at Kinabalu Park and the hot springs, was also very informative during this fabulous day. I also need to say thank you to him for his expertise and help when I lost my camera. A shame that happened - but I do at least have some great memories.

I am promoting Borneo to my friends, so that more people can see and experience these wonders; and if we can do our bit to help preserve this wonderful destination for the wildlife, then that is even more important. Thanks also to our drivers – coaches and boats - and the staff in the lodge and hotels for helping to make this a wonderful trip. Fully recommended!


Many thanks and kindest regards,

Christina and Suzanne (England)

Paul & Monica from Australia (Wed, 10 Oct, 2018)

Hi Bernadette,


We have returned from our Borneo trip which began on 25 September 2018.

This is just a short note to inform you that we thoroughly enjoyed the holiday. The pace of the trip was perfect with enough free time in between the sightseeing.

Unfortunately, we did not see any elephants in the forest but the other sightings were terrific including 5 different primates.

The two guides in Hazel & James were excellent with my wife's dietary needs & were always explaining themselves prior to being asked or had a member of the restaurant ensuring that she ate correctly.  

Thank you to you & your staff for a wonderful & memorable holiday in Borneo.



Paul Burns

David & Victoria Smith from United Kingdom (Fri, 05 Oct, 2018)


Please accept my wife and I’s thanks for you excellent service throughout our rental. Without your help we would certainly missed our flight. We travel frequently around the world and yours is without doubt the best service we have ever had. It has left us with an excellent impression of your company and of Malaysians friendliness and graciousness.

Thank you once more.

Browyn Hudson (Mon, 11 Jun, 2018)

Dear Mr Edwin

I would like to thankyou for allowing us to have such an enjoyable holiday while in Malaysia.

We did the Sepilok Orangtan, Sun Bear and Sandakan City tour with Jakie . (Not sure if the spelling is correct.)

He was such a fantastic tour guide and gave us such a memorable day. There was not one thing to fault with our day.

We also did the Kinabalu Park and Poring Hot Spring tour today with Jeff.  We again could not fault the day. It was great seeing the Botanical Gardens and doing the canopy walk and hot springs.  

You should feel very proud of your staff and the way they present themselves.  I was very impressed. They were on time, very informative in sharing the local history and willingly answering any of our questions.

Thank you!
Kind regards

Shuaiba Rahaman from Malaysia (Sun, 13 May, 2018)

Hi Yunus,

We would like to thank you and your team for making our one day trip to Sandakan so memorable. Mal was an excellent and helpful driver and we appreciate his enthusiasm to show us so much in such a short time! 


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